Buyer Policy

By using our site, you agree to adhere to all local laws that would apply to your area. You are responsible for knowing what you are authorized to purchase and ship to your jurisdiction. We cannot be held liable for any damages resulting from violations.


As of 08/26/2022, we are aware of the following restrictions in the United States. International customers are still responsible for knowing their own local laws regarding products.

If you order a product that is destined for a state that would violate these restrictions, the item will be declined and we will reach out to you regarding it.



The state of Washington does not allow CBD vapor products (dipsosables, carts, pods, hardware, etc), but things such as flower and gummies are allowed.


Delta 8 THC

Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Kentucky, Michigan, Mississippi, Montana, Nevada, New York, North Dakota, Rhode Island, Utah, Vermont, Virginia, and Washington are not allowed.

Coweta County, GA (30263, 30265, 30277, 30276, 30220, 30259, 30271, 30264, 30289, 30275, 30229) and Gwinnet County, GA (30044, 30043, 30024, 30052, 30047, 30096, 30093, 30518, 30519, 30019, 30097, 30039, 30046, 30084, 30045, 30087, 30078, 30092, 30340, 30071, 30017, 30548, 30360, 30011, 30517, 30620, 30003, 30010, 30026, 30029, 30042, 30048, 30049, 30091, 30095, 30099, 30515) is also not allowed.



Alabama, Arkansas, Indiana, Rhode Island, Vermont, and Wisconsin have banned Kratom.

The cities of San Diego, CA and Jerseyville, IL have banned Kratom.

The counties of Sarasota, FL (34229-34278, 34284-34289, 34223, 34292, 34293, 34295) and Union, MS (38627, 38650, 38652, 38828) have banned Kratom.


E-Liquids & Disposables

New York is not allowed unless: (a) you have provided us with a valid certificate of registration as an authorized E-Liquids dealer with the state of New York or (b) you have provided us with documentation showing us that your company is an export warehouse.

Sales of vapor products in flavors other than tobacco are prohibited in the states of Maryland, Massachusets, New York and Rhode Island.


Synthetic Nicotine Products

New Jersey, New York, Rhode Island, and Alabama has currently banned Synthetic Nicotine Products. We cannot ship these items to this state.


Return Policy

Expired/Wrong Product

We strive to provide you with the best service possible, but sometimes mistakes can happen. If we sent you the wrong items or expired product, please file a claim within 7 days of delivery and take a picture showing the error. We will take care of the shipping costs and send you a shipping label.


Did Not Want / Changed Mind

We will accept returns for anything - no questions asked - so long as you file a claim within 7 days of delivery. All we ask is that you be responsible for shipping.


Defective Product

File a claim within 60 days of delivery and we will issue credit for defective product once we have received them from you. Setting defective items aside and filing a monthly claim in bulk is a great way to keep track of these.


Other Cases

We understand that there are sometimes unique cases where you might need to return product. Please file a claim and provide any photos/videos that might pertain to your situation. Once our team has reviewed your claim, we will reach out to you with any steps to proceed.


Need Help or Have More Questions?

Please feel free to email us or use the chat feature on our site. Our dedicated customer support team is here for you!




Privacy Policy

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name

Cookie Description


Stores randomly generated key used to prevent forged requests.


Your session ID on the server.


Allows guests to view and edit their orders.


A link to information about your cart and viewing history, if you have asked for this.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


Facilitates caching of content on the browser to make pages load faster.


Facilitates caching of content on the browser to make pages load faster.


Facilitates caching of content on the browser to make pages load faster.


Facilitates caching of content on the browser to make pages load faster.


Facilitates caching of content on the browser to make pages load faster.


Facilitates caching of content on the browser to make pages load faster.


Facilitates caching of content on the server to make pages load faster.


Facilitates translation of content to other languages.


Facilitates translation of content to other languages.